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The Genuine. The Original.Overhead Door Company of BaltimoreOverhead Door Company of Baltimore, Inc.

For the home

Residential Garage Door Repair

Repairs for broken springs, openers, off-track doors, remotes, and keypads on all makes and models.

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MHIC #106181

Residential Garage Door Repair

Most home calls are one of four things. A spring broke, the opener stopped, the door came off its track, or a remote quit. Our technicians work on every brand. The truck carries the parts that fix these common failures the same day when the schedule allows. A residential service call is secured with a credit card number when booked, and paid after the work is finished.

When to call

  • A bang from the garage, and now the door will not lift

  • The opener runs but the door stays put

  • The door starts down, goes about six inches, and reverses

  • The remote only works from a few feet away

  • The door is crooked, binding, or off its track

  • The keypad has forgotten its code

  • The door is loud, shuddering, or slamming down

  • A cable has come off the drum

  • Torsion spring snapped, door too heavy to move

Broken garage door spring

A bang from the garage and a door too heavy to lift is almost always a spring. Extension springs come in common sizes and ride on the truck, getting replaced on the first visit. A torsion spring is sized to the specific door. When the right one is not a stock size, we clamp the broken spring so the door works, order the spring, and return to fit it.

Door off track or broken cable

A door that sits crooked, binds partway, or has a cable hanging off its drum has left its track. Cables, drums, rollers and track hardware are on the truck, so the door is usually set back on its track and rehung in the same visit.

Opener will not run

If the opener runs while the door stays put, the door starts down and reverses, or the remote only works from a few feet away, it is an opener fault. Logic boards, gears and photo eyes are on the truck. Transmitters, keypads, and after-market replacements for discontinued openers are also stocked. When an opener is past repair, the door stays and only the opener is replaced.

Panel and section damage

A car tap or a storm can bend one section and leave the rest of the door sound. On a newer door, the damaged section can often be replaced on its own. On an older door, or where damage runs across several sections, a new door might be the better choice. The technician makes that call on site. The repair or replace comparison on the residential page shows how we weigh it.

What happens when you call

Step 1, You call or send the request: Your name, the address or ZIP, and what the door is doing. A photo helps if you have one. Step 2, We book a window: Same day when the schedule allows, otherwise the next open slot. A door stuck open jumps the queue. Step 3, The technician diagnoses on site: There is a minimum service fee to diagnose, because diagnosis is a site inspection by a qualified technician. Step 4, Fixed, or made safe and scheduled: Common failures are fixed on the first visit. A custom torsion spring is ordered, the broken one is clamped so the door still works, and we return to fit it.

  1. Step 1

    You call or send the request

    Your name, the address or ZIP, and what the door is doing. A photo helps if you have one.

  2. Step 2

    We book a window

    Same day when the schedule allows, otherwise the next open slot. A door stuck open jumps the queue.

  3. Step 3

    The technician diagnoses on site

    There is a minimum service fee to diagnose, because diagnosis is a site inspection by a qualified technician.

  4. Step 4

    Fixed, or made safe and scheduled

    Common failures are fixed on the first visit. A custom torsion spring is ordered, the broken one is clamped so the door still works, and we return to fit it.

On the truck

  • Extension springs in the common sizes
  • Cables, drums, and rollers
  • Hinges, bottom seals, and astragals
  • Opener logic boards, gears, and photo eyes
  • Transmitters and keypads, including after-market replacements for discontinued openers
  • Weather seal and track hardware

Related products

Insulated Thermacore Garage Doors

Polyurethane insulated steel garage doors in standard, long, flush and vertical panel designs. They come with wood grain and metallic finishes for attached garages and rooms above them.

Explore Insulated Thermacore Garage Doors

Documents

Documents for this service arrive with the spec desk build.

Request service

Tell us where the door is and what it is doing. It is saved the moment you send it, and a person calls you back.

A ZIP code is enough if you would rather not type the address.

Is this a business or a home?

Make, model, and door number help, but a sentence is plenty.

For example: today if you can, or Thursday morning.

Since
1947
Trucks
28+
Service calls a year
11,000
Maryland counties
11