Commercial & industrial

Planned Maintenance Program

Scheduled inspections find wear early, so repairs can be planned and there are fewer unexpected shutdowns. Contact us for a free quote.

Call 410-636-6300Call 888-594-0830Call 410-376-7304Request service Request a site visit

A door inspected on a schedule fails less often. When it does fail, it happens on a quiet morning instead of during a shipment. The program is built around your building. You choose how often we come and how the work is billed. The benefits start the day you enroll, and there is no charge to join.

When to call

Breakdowns are rerouting workflow and adding labor cost
Emergency repair spending is climbing year over year
Shipping and receiving back up whenever a dock position goes down
The same door gets repaired twice for the same fault
Nobody can say when a door was last inspected, or by whom

What happens when you call

Step 1
You call or send the request
Tell us the building and roughly how many doors, docks, and operators it has.
Step 2
We inspect on site
A technician walks the equipment and lists what is there, what condition it is in, and what is likely to fail first.
Step 3
You choose frequency and cost basis
Monthly, quarterly, or semi-annual visits, billed time and material at discounted rates or at a fixed price per visit.
Step 4
Visits run on the schedule
The same inspect, adjust, lubricate, tighten routine every time, with the findings written down and left with you.

On the truck

Lubricants for bearings, chains, gear reducers, and pivot points
Rollers, hinges, and end locks
Cables, drums, and shaft bearings
Limit switches and safety devices
Chain hoist chain, sprockets, and clutch parts
Dock leveler springs, hold-down parts, and lip hardware

How the program works

Enrollment is free, there is no minimum term, and every benefit starts immediately.

1. Choose the frequency

Monthly
Quarterly
Semi-annual

2. Choose the cost basis

Time and material, using discounted parts and labor pricing
Fixed price per visit, quoted after an on-site inspection of your equipment

3. The benefits start

10 percent discount on future service calls, parts and labor
Priority scheduling on emergency service calls
No overtime charges on weekday service calls

Doors

Inspect rollers, bearings, cables, chains, shafts, track, slats, end locks, bottom bars, and alignment
Adjust spring counterbalance assemblies, door level, and track spacing
Lubricate counterbalance shaft bearings, rollers, hinges, chain hoists, and disconnects
Tighten hinges, couplings, drums, track brackets, and hangers

Operators

Inspect operator bearings, disconnect linkage and ropes, chain hoist assemblies, safety equipment, treadle hoses, and high speed door controls
Adjust clutch, brake, and limit assemblies, and high speed door controls
Lubricate bearings, chains, gear reducers, disconnects, and pivot points
Tighten sprockets, brake solenoids, draw-bar arms, and hook-ups

Dock levelers

Inspect hold-down unit, springs, slide bar, rear hinges, lip assembly, and hydraulic hoses and connections
Adjust deck counterbalances, lip assembly, hold-down unit, and linkage
Lubricate pivot points, rear hinges, lip hinge, and shaft
Tighten linkage fasteners and cable clamps